Company Statement

Careers at AdvantageCare Physicians: At AdvantageCare Physicians, our providers and care teams reflect our commitment to population health. Improving the health of our patients is our goal; keeping our patients healthy is our commitment. Using our state-of-the-art electronic medical record (EMR) system, our providers, care teams, and practice administration staff work together to deliver high-quality, comprehensive and convenient care to our patients.

Senior Applications Systems Analyst

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Information Technology
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1902T Requisition #
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AdvantageCare Physicians is the largest physician led outpatient medical office in the New York Metropolitan Area.  With 36 medical offices in the Brooklyn, Long Island, Manhattan, Queens and Staten Island, we aspire to be the preferred care destination for our patients and the communities we serve.   This vision is accomplished through focusing our care on the needs of our patients as we partner with them in the pursuit of better health.  Each and every day, our actions should be guided by these principles as we interact with our patients, each other and our communities.  The values that drive the AdvantageCare Physicians culture include a caring attitude, quality focus, collaboration, excellence and good citizenship.  By integrating these behaviors into our day-to-day operations, we can deliver the highest quality healthcare while also creating positive patient experiences.

  

A Senior Applications Systems Analyst is the primary support contact for ACP Clinical, Revenue Cycle and Business Applications. Responsible for scoping, project managing, gathering specifications, conducting research, application builds and enhancements, testing and providing user support in accordance with ACP’s policies, procedures, and business operations. Analysis and support is accomplished in a team environment.

  

Responsibilities:

  • Scopes and manages major enhancements (200 – 500 hours projects) and/or simultaneous minor enhancements (40-200 hour projects) in accordance to IT project standards and best practices.

  • Performs in-depth analysis of workflows, data, system details, and other technical issues associated with the application. Analyzes new functionality in releases to recommend how it should be used to prioritize and implement requested changes to the system.

  • Provides support of daily and ad-hoc requests regarding various applicable clinical and business systems. Troubleshoots problems and questions from end users. Ensures all system issues are logged, prioritized and tracked through the resolution stage while escalating critical issues to management.

  • Interfaces with key IT, clinical, business and operations staff to assist in the development of efficient workflows. Analyzes business operations as they relate to build decisions.

  • Participates in testing system enhancements (i.e. new modules, upgrades, product installs). Performs rigorous testing of new codes, templates, scripts, etc., to deliver high-quality end-user solutions.

  • Architects and delivers solution innovation for new services, to improve services or to lower costs, operating under deadlines and challenging workloads.

  • Ensures that current and future regulatory agency compliance standards are being adhered.

  • Provides project task oversight for system enhancements assigned to project resources. Coaches and mentors team members.

  • Escalates vendor issues for missed deadlines or deliverables.

  • Solves complex problems and develops solutions to tasks or projects which may be unique, using judgment and initiative.

  • Performs other job-related duties as required.

 

Qualifications:

  • Bachelor’s degree in related field or relevant work experience and applicable EPIC certification required
  • Multiple EPIC certifications preferred

  • Project management certification preferred

  • Minimum 5 - 8 years systems design and analysis experience including 2 - 4 years of in-depth EPIC experience required

  • Expert user - Microsoft Office (Word, Excel, PowerPoint, Outlook) required

  • Knowledge of Microsoft Project and Visio preferred

  • Strong problem solving and analytical skills required

  • Strong documentation skills required

  • Prior experience with PeopleSoft HCM or Finance release 9.2 or higher required

  • Familiarity with PC Hardware and software skills required

  • Experience and knowledge of common clinical and revenue cycle workflows required


EEOC Statement

We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law.

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