Company Statement
Careers at AdvantageCare Physicians: At AdvantageCare Physicians, our providers and care teams reflect our commitment to population health. Improving the health of our patients is our goal; keeping our patients healthy is our commitment. Using our state-of-the-art electronic medical record (EMR) system, our providers, care teams, and practice administration staff work together to deliver high-quality, comprehensive and convenient care to our patients.
To protect the health and safety of our workforce, members, patients, and the communities we serve, the EmblemHealth family of companies require all new employees to be fully vaccinated for COVID-19. Exemption/reasonable accommodations may be granted because of 1) a qualifying medical condition or disability that makes getting the vaccine unsafe for the individual, or 2) objection on the basis of sincerely held religious beliefs and/or practices.
Registered Nurse (Care Team Supervisor) - Clove Road
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- Manager & Professional
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- Mar 13, 2023 Post Date
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- 1000000959 Requisition #
Summary of Position
• Organizes and provides clinical supervision to the patient care team including, but not limited to, delegation of responsibilities, mentoring, evaluating, educating, scheduling and counseling the care team staff.
• Provides professional nursing care to patients and proactively supports the efforts to ensure that standards for patient satisfaction, patient safety, and quality of care are maintained, as established by AdvantageCare Physicians.
• Primary liaisons between patients, staff and physicians and supports the Advanced Care Model.
Principal Accountabilities
• Provides clinical supervision to the Licensed Practical Nurses (LPNs) and Care Team Associate IIs (CTA II) on the Care Team. Responsible for daily/weekly Care Team scheduling and management of PTO requests. Delegates tasks appropriately according to the scope of licensure and follows up on delegated tasks to ensure completition. May function as the Lead Nurse in the medical office when the Manager, Nursing (and/or Assistant Manager, Nursing) is unavailable or has not been designated.
• Assists with applicant screening, selection, training, providing feedback for performance evaluations, and providing information related to employee discipline and termination of staff.
• Ensures nursing practices of the care team as well as own practices are in accordance with nursing standards, local, state and federal guidelines and organizational policy.
• Provides general nursing care to patients, including: administering prescribed medications and treatments in accordance with nursing standards and per orders; planning, articulating, and coordinating care and interventions; maintaining consideration for specific age-related characteristics, needs related physical development, communication, and socialization and safety, in collaboration with other members of the care team.
• Coordinates and manages daily huddles. Prepares and manages materials and deliverables. Reviews patient charts for missing labs, reports, and/or open orders and reviews as part of care team huddles. In coordination with the Manager, Nursing and Practice Administrator, manages and inventories clinical supplies.
• Prepares equipment and aids physician during treatment, examination, and testing of patients.
• Verifies chief complaint and takes vital signs as requested. Reviews the EHR active medication list with patients. Conducts and documents point-of-care tests based on protocol. Administers medications as directed by provider.
• Identifies patients who may need point-of-care testing as well as patients with special needs (i.e., transportation). Coordinates outpatient work-up and or treatment plans when patient situation requires it (i.e. further clinical testing, x-rays, and facilitates communication between physicians and health care providers). Pends tests and procedure orders for physician approval and co-signature. Prepares prescriptions or medication refills, for review and signature by provider.
• Contacts patients with test results and provides recommendations on cases per physician determination and/or standards of care. Adds recommendations to individualized care plan(s) and reviews After Visit Summary (AVS) with patient. Facilitates clinical messages and chronic condition management education to patients.
• Triages urgent same day or double-booked appointment requests.
• Documents progress notes in electronic health record within 24 hours
• Manages in-basket requests and responds to all requests in a timely manner. Will serve as a clinical liaison between the call center and medical office.
• Performs other job-related duties as required including participation in nursing practice work groups and committees.
Education, Training, Licenses, Certifications
• Graduate of an accredited school of nursing
• Bachelor’s Degree in Nursing, Health or Business Administration Preferred
• Current New York State Registered Nurse license
• BLS
• ACLS preferred
Relevant Work Experience, Knowledge, Skills, and Abilities
• Work experience as a nurse in a hospital or ambulatory setting (R)
• Work experience in specific specialty (only for those roles where a specialty area is listed, i.e. Cardiology) (P)
• Supervisory experience. (P)
• Knowledge of professional nursing theory, regulations and practices to give and evaluate patient care. (R)
• Ability to maintain quality control standards. (R)
• Knowledge of common safety hazards and precautions to establish/maintain a safe work environment. (R)
• Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality. (R)
• Skill in applying and modifying the principles, methods and techniques of professional nursing to provide ongoing patient care. (R)
• Knowledge of medical chart reporting. (R)
• Knowledge or electronic medical records (EMR). (P)
• Skill in identifying problems and recommending solutions. (R)
• Excellent verbal and non-verbal communication skills to provide patient care and interact with colleagues in a team atmosphere. (R)
• Ability to work independently within scope of practice, make appropriate clinical decisions and delegate appropriately. (R)
Pay Disclosure
A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.
EEOC Statement
We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law.