Company Statement

Careers at AdvantageCare Physicians: At AdvantageCare Physicians, our providers and care teams reflect our commitment to population health. Improving the health of our patients is our goal; keeping our patients healthy is our commitment. Using our state-of-the-art electronic medical record (EMR) system, our providers, care teams, and practice administration staff work together to deliver high-quality, comprehensive and convenient care to our patients.

Call Center Representative

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Support Services
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19198 Requisition #
Thanks for your interest in the Call Center Representative position. Unfortunately this position has been closed but you can search our 222 open jobs by clicking here.

Qualifications:

  • High School Diploma or GED required

  •  6 month of previous experience working in a customer service, customer facing (i.e. retail or hospitality) or call center environment

  • Some college coursework required

  • Associate’s or Bachelors’ Degree preferred

  • Strong telephone soft skills gained from prior customer/patient experience in a similar call center role. required

  • Possess a true patient first attitude, and a passion for assisting patients and delivering a differentiating patient experience on every contact required

  • Clear speaking voice required

  • Outstanding work ethic and strong adherence to shift schedule required

  • Two+ years of previous experience working in an inbound call center environment preferred

  • One year of healthcare experience as a Medical assistant or assisting patients in any capacity preferred

  • Previous experience using EPIC system preferred

EEOC Statement

We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law.

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